You are the project manager for rolling out a new employee health benefits portal for Fixmore Inc. One of your team members has escalated to you that the new health benefits application is not compatible with Fixmore Inc.’s existing server architecture. It will require an upgrade to run smoothly. After checking your project scope, you find out that server upgrades are not in the budget this year but can be added next year as an additional scope item. Arrange your actions to resolve this situation from ‘most preferred’ to ‘least preferred’.
Note: In your PMP Exam, you will be required to drag & drop boxes containing the options (1,2,3,4) in order of priority (most preferred to least preferred)
(1) You wait till next year to get the additional funds and plan to launch the application as it is for now
(2) You go straight to your sponsor and ask her to tell the finance department to fund additional money to enable this server upgrade.
(3) You go to finance and speak to their director and ensure that the team understands the necessity for the upgrade and approve an additional budget allocation
(4) Raise a change request for server upgrade and setup a meeting with your sponsor and finance director to explain them the situation and come up with possible solutions